DISCLOSURE TEXT ON THE PROCESSING OF PERSONAL DATA
Dear Visitors,
As Dr. Işıl TUNÇBİLEK DOCTOR’S OFFICE, we prioritize the right to privacy, which is also a patient’s right, in our practice activities and consultancy services. With this awareness, we apply the necessary procedures to process and store the personal data of our patients, patients’ relatives, consultants and related persons, including our employees, who benefit from the health services we provide, in accordance with the Constitution of the Republic of Turkey and the international conventions on human rights to which our country is a party and the Law No. 6698 on the Protection of Personal Data (“KVKK”).
Pursuant to the LPPD and in our capacity as Data Controller, your personal data will be recorded, stored, updated, disclosed/transferred to third parties where permitted by the legislation, classified, anonymized where necessary, de-identified where necessary, destroyed and processed in connection with our activities and service purposes and in a measured manner in the ways listed in the LPPD within the framework described on this page and within the limits prescribed by the legislation.
With this Clarification Text, enlightening information is provided in the capacity of “Data Controller” on how your personal data obtained within the scope of the health services we provide is processed.
Below is the information regarding the processing of your personal data by Dr. Işıl TUNÇBİLEK as the data controller;
HOW DO WE COLLECT AND PROCESS YOUR PERSONAL DATA?
We collect various information from our patients and/or legal representatives of our patients and clients before and/or during the service, from our employees and third parties within the scope of the service we provide. Such information is collected under all circumstances in accordance with the data processing principles and conditions set forth in the Law No. 6698 on the Protection of Personal Data (“KVKK”).
Among the personal data of special nature, the health data of the persons concerned may be processed by persons or authorized institutions and organizations under the obligation of confidentiality for the purposes of protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing, without seeking the explicit consent of the person concerned. In addition, regardless of the type, all sensitive personal data can only be processed if adequate measures determined by the KVKK are taken as required by law.
Your personal data that you share with us within the scope of our practice activities; for the purposes of protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing provided by Dr. Işıl TUNÇBİLEK through automatic or non-automatic methods. Işıl TUNÇBİLEK for the purposes of protection of public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing; It is collected by obtaining, recording, storing, storing, modifying, rearranging through all channels, including social media applications such as website, survey, social responsibility, and social media applications, and verbal, written, visual or electronic media, hotline, website, verbal, written and similar channels. Within the scope of the LPPD, any operation performed on the data is considered as “processing of personal data”.
In addition, your personal data may be processed when you use our hotline or website for information, appointments, complaints and similar purposes for service delivery, when you visit our practice or website and when you browse this site.
WHAT PERSONAL DATA DO WE COLLECT?
Although its content may vary depending on the health services offered or to be offered to you or your legal relationship with Dr. Işıl TUNÇBİLEK, examples of your personal data that we collect for the following purposes are as follows;
Your identity information, marital status, gender, protocol number or other identification data.
Your contact information, call records made with the hotline and your personal data obtained when you contact us by e-mail, letter or similar means.
- Your financial data such as your bank account number, IBAN number, credit card information, billing information.
- Your private health insurance and/or Social Security Institution data.
- Your camera recordings images that are kept for security and audit purposes within the scope of our practice.
- Your health information, laboratory results, test results, examination data, prescription information, personal health data obtained during and as a result of the execution of diagnosis, treatment and care services.
- Your biometric data, your photographs in connection with the provision of health services, your photographs to be used in the processes within the scope of your personnel file due to the fact that you are a practice employee.
- Your identity-contact-health data and other data obtained when you receive video call consultancy service with remote connection systems, Interview Records / Client File organized by the Consultant.
- If you apply for a job at the practice, your curriculum vitae and similar personal data, and if you are an employee or consultant of the practice, your service contract and legal relationship, and data on your family members and all kinds of personal data to be used within the scope of the personnel file related to your legal relationship.
In general; all kinds of your personal data of private and general nature that you share with our practice or Dr. Işıl TUNÇBİLEK are within the scope of the data collected.
PURPOSES AND LEGAL REASONS FOR PROCESSING YOUR PERSONAL DATA
Personal data of both private and general nature that you share;
Fulfilling our legal obligations under the Basic Law No. 3359 on Health Services, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and Affiliated Organizations, Regulation on Private Health Institutions for Outpatient Diagnosis and Treatment, Regulation on Personal Health Data and other relevant regulations; protecting your data within the scope of our contractual responsibilities; iProtecting information about your health data that must be kept within the scope of the relevant legislation; sharing the requested information with the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation; protecting public health, preventive medicine, medical diagnosis, treatment and care services, providing information to prosecutors, courts and relevant public officials in matters related to public security and legal disputes, upon request and in accordance with the legislation; provision of health and consultancy services including preventive health services; financing planning and management for the provision of health services, taking all necessary technical and administrative measures within the scope of data security during video consultancy service provision, planning and managing the internal functioning of the practice; improvement of services, analysis, evaluation of risk management and quality processes, informing you about the appointment if you make an appointment, monitoring and preventing unauthorized transactions, issuing self-employment receipts for the services provided, verifying your identity, responding to all your questions and complaints about our health services, measuring and improving patient satisfaction, training and developing our employees, supplying medicines or medical devices; fulfillment of risk management and quality improvement activities; providing information by marketing, media and communication, hotline departments, designing and transmitting content on web and mobile channels, making public informative applications; the data of our employees may be processed for the purposes of increasing the level of performance and employee satisfaction and ensuring occupational safety and occupational peace, as well as the obligations stipulated by the Labor Law and labor and social security legislation and other legislation in force.
Your personal data may be transferred to the physical archive and/or information systems within our practice /Dr. Işıl TUNÇBİLEK and/or contracted organizations and kept both in digital and physical environment.
ISSUES RELATED TO EXPLICIT CONSENT WITHIN THE SCOPE OF THE CONDITIONS FOR PROCESSING PERSONAL DATA
Within the scope of Articles 5 and 6 of the KVKK, “personal data cannot be processed without the explicit consent of the person concerned”. However, the following cases are listed as exceptions to this situation;
It is clearly stipulated in the laws; it is mandatory for the protection of the life or physical integrity of the person who is unable to disclose his consent due to actual impossibility or whose consent is not legally valid; it is necessary to process personal data belonging to the parties to the contract, provided that it is directly related to the establishment or performance of a contract.
It is mandatory for the data controller to fulfill its legal obligation; it is made public by the data subject himself/herself; data processing is mandatory for the establishment, exercise or protection of a right; data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.
In addition, data relating to race, ethnic origin, political opinions, philosophical beliefs, religion, sect or other beliefs, appearance, membership to associations, foundations or trade unions, health, sexual life, criminal convictions and security measures, and biometric and genetic data are sensitive personal data and cannot be processed without the explicit consent of the data subject. If regulated by law, explicit consent is not required for personal data other than health.
Personal data pertaining to health, on the other hand, can only be processed by persons or authorized institutions and organizations under the obligation of confidentiality for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment and care services, planning and management of health services and financing, without seeking the explicit consent of the data subject. In the cases regulated by the law, data of special nature other than health are processed without explicit consent, and your other data are processed with your explicit consent. In other words, your personal data will be processed in accordance with the law and the rule of honesty, in connection with the purposes of processing, limited and measured, accurate and up-to-date, for clear and legal purposes.
WHAT IS THE PROCESSING PERIOD OF YOUR PERSONAL DATA?
Your Personal Data will be processed in accordance with the legislation on the protection of personal data, especially KVKK, and the periods required by other legislation (legal periods such as statute of limitations, within the periods related to legitimate interest), in any case, as long as the above legitimate purposes do not disappear.
PERSONS AND ORGANIZATIONS TO WHOM YOUR PERSONAL DATA MAY BE TRANSFERRED
Institutions/organizations permitted by the provisions of the Health Services Basic Law No. 359, the Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Affiliated Organizations, the Regulation on Private Health Institutions for Outpatient Diagnosis and Treatment, the Regulation on Personal Health Data and other relevant legislation, the Ministry of Health and its sub-units, security forces affiliated to the Ministry of Interior and similar law enforcement agencies, Prosecution authorities, Courts, other official authorities authorized by law, private insurance companies, lawyers, consultants, auditors, business partners, business partners in case of a possible legal dispute, third parties such as laboratories that we cooperate with for health services, domestic organizations and other third parties from which we contractually receive services and cooperate to carry out our activities.
WHAT SHOULD YOU DO IF YOUR PERSONAL DATA CHANGES?
If there is a change in your personal data, you should inform us so that we can update our records. Your consent will be requested in order to check the accuracy and currency of your personal data such as your contact and address data.
Within the scope of the laws of the Republic of Turkey, we may process personal data of individuals under the age of 18 with the consent of the minor’s parent or guardian in cases where explicit consent is required.
RIGHTS OF THE PERSONAL DATA OWNER PURSUANT TO KVKK NUMBER 6698
Pursuant to Article 11 of the KVKK No. 6698, the rights of the Personal Data Owner are as follows:
In relation to your processed personal data, to learn whether personal data has been processed by applying to us in accordance with the legislation; to request information if personal data has been processed; to learn the purpose of processing personal data and whether they are used in accordance with their purpose; to know the third parties to whom personal data is transferred domestically or abroad; to request correction of personal data in case of incomplete or incorrect processing; to request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK (the right to deletion will be evaluated in accordance with the Regulation on Personal Health Data. In case of correction, deletion or destruction of personal data, you have the right to request that these transactions be notified to third parties to whom personal data are transferred (the right to deletion will be evaluated in accordance with the Regulation on Personal Health Data); to object to the occurrence of a result against the person himself/herself by accidentally analyzing the processed data through automated systems; you have the right to demand the compensation of the damage in case of damage due to unlawful processing of personal data.
In addition, when we obtain your consent to process your personal data for a specific purpose or to carry out informative promotional activities for you, you can withdraw your consent at any time.
In order to exercise your above-mentioned rights, you can fill in the “Application Form in accordance with the Law on the Protection of Personal Data” at www.isiltuncbilek.com by filling in your identity information, the right you want to exercise and the text describing your request in detail; You can send it to the address “Ambassador Caddesi no 12/9 Barbaros Mahallesi, Kavaklıdere, Çankaya, Ankara” by hand in person, through a notary public or by registered mail with a note “Personal Data Information Acquisition Request”.
During the application, we reserve the right to request the presentation of an identity card in order to confirm the identity information. Your applications within this framework will be finalized within 30 days at most. In case your application is rejected, your application is not answered by the data controller within 30 days or the answer given is not satisfactory, you can file a complaint to the Personal Data Protection Board within 30 days from the date of learning the answer or within 60 days from the date of application. It is not possible to file a complaint directly to the Personal Data Protection Board without applying to the data controller Dr. Işıl TUNÇBİLEK. Such applications are free of charge, and in accordance with the second paragraph of Article 13 of the law, if the transaction requires an additional cost, the fee in the tariff determined by the Board will be charged by Dr. Işıl TUNÇBİLEK.
Dr. Işıl TUNÇBİLEK
Büyükelçi Caddesi No: 12/9
Barbaros Mahallesi,
Kavaklıdere, Çankaya/Ankara
03124276219
info@isiltuncbilek.com